Refund Policy

Thank you for shopping at Sobpabe, your trusted destination for a seamless online shopping experience. We appreciate the trust you have placed in us and want to ensure your satisfaction with every purchase.

1. Returns

If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must provide proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Exchanges

If you need to exchange an item for a different one, contact us within 30 days of receiving your order. Please email us at Info@sobpabe.com.bd with your order number and details about the product you would like to exchange.

4. Non-Returnable Items

Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), personalized products, and digital content. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

5. Shipping

To return your product, you should mail your product to: Sobpabe Adress Biswas Builders (3rd Floor) Shop: No. 29, 44/1 New Market City Complex, Dhaka-1205, Bangladesh.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

If you have any questions on how to return your item to us, contact us at info@sobpabe.com.bd.

At Sobpabe, we are committed to providing you with the best possible shopping experience. Your satisfaction is our priority, and we aim to make the return and refund process as easy and transparent as possible. Thank you for choosing Sobpabe for your online shopping needs.